Digital Commerce
AI Shopping Assistants for E-Commerce
We build conversational AI shopping assistants that help customers find the right product, answer sizing and compatibility questions, and check order status — right inside your store, instead of them bouncing to a search engine or abandoning the cart.
What We Build
E-Commerce AI Capabilities
AI shopping help connected to your real catalogue, inventory, and order system — not a generic product-recommendation widget.
Conversational Product Discovery
Customers describe what they want in plain language and get matched to the right products from your actual catalogue — no more digging through filters.
Sizing & Compatibility Help
AI that answers "will this fit me" or "does this work with X" using your real product data — reducing returns caused by wrong purchases.
Order Status & Support
Customers ask about their order and get a real answer pulled from your order system — no logging into a separate account portal.
Cart Recovery Conversations
AI-driven, personalised follow-ups for abandoned carts — addressing the actual reason someone likely didn't check out, not a generic discount blast.
Personalised Recommendations
Product suggestions grounded in a customer's real browsing and purchase history — not just "customers also bought."
Platform Integration
Built for Shopify, WooCommerce, or a custom storefront — connected directly to your live inventory, pricing, and promotions.
How We Work
Our E-Commerce AI Delivery Process
From understanding where customers actually get stuck in your funnel to a live assistant that moves them past it.
Funnel & Drop-off Analysis
Looking at where customers actually abandon their journey — search, sizing confusion, checkout hesitation — to target the assistant correctly.
Catalogue & Data Integration
Connecting the assistant to your real product catalogue, inventory levels, and order system so its answers are always accurate.
Conversation Design
Designing how the assistant handles product discovery, sizing questions, and order lookups in a natural, on-brand voice.
Storefront Integration
Embedding the assistant directly into your Shopify, WooCommerce, or custom storefront — not a separate app customers have to find.
Testing With Real Shoppers
Running the assistant against real product questions and edge cases before it goes live to your full customer base.
Launch & Conversion Tracking
Going live with tracking on conversion impact, so you can see the assistant's effect on cart recovery and average order value.
Why SharpLogic
Why retailers choose us for AI shopping assistants
Grounded in your real catalogue
Never recommends something out of stock or gives sizing advice disconnected from your actual product data.
Built to move conversion, not just chat
Every capability is aimed at reducing a specific drop-off point in your funnel, not novelty for its own sake.
Fits your platform
Shopify, WooCommerce, or a fully custom storefront — we build for what you're already running.
Human handoff when it matters
Complex complaints or high-value orders route to your real support team, with full context passed along.
Industries We Serve
E-commerce AI across every category
Turn browsers into buyers
Ready for an AI shopping assistant?
Tell us where customers get stuck in your store — we'll show you what an AI assistant could fix.