Healthcare / Patient Portals
Patient Portals for BC Healthcare Providers
Empower BC patients to take an active role in their health — secure, accessible patient portals giving residents online access to their health records, appointments, lab results, prescriptions, and care team messaging in a PHIPA-compliant digital environment.
What We Deliver
Patient Portal Capabilities
Comprehensive patient portal features that reduce administrative calls, increase patient engagement, and improve health outcomes for BC residents.
Health Record & Document Access
Give BC patients secure online access to their health records, visit summaries, immunisation records, and documents — with controlled sharing for caregivers and family members.
Online Appointment Booking
Self-serve appointment booking, rescheduling, and cancellation for BC patients — with automated reminders reducing no-shows and freeing reception staff from phone booking.
Lab & Imaging Results
Automatic notification and secure online delivery of lab results and imaging reports to BC patients — with plain-language explanations and direct messaging to their care team.
Secure Messaging & Care Team Communication
PHIPA-compliant messaging between BC patients and their care team — prescription renewal requests, triage questions, and follow-up without a phone call or in-person visit.
Care Plan & Health Goals
Personalised care plans, health goals, and condition management tools giving BC patients with chronic conditions a structured way to manage their health between appointments.
Mobile App & Accessibility
Native iOS and Android patient apps with WCAG 2.1 AA accessibility and multilingual support — serving BC's diverse communities including seniors and patients with disabilities.
Our Work
Patient Portal Projects
Patient dashboard overview
Appointment booking interface
Lab results notification screen
Secure messaging centre
Care plan trackerHow We Work
Patient Portal Delivery Process
A patient-centred design process that delivers a portal BC residents actually want to use — not one they feel obligated to use.
Patient Research & Journey Mapping
Conduct patient interviews and journey mapping across diverse BC patient groups — including seniors, patients with chronic conditions, and patients in remote communities.
PHIPA Privacy Architecture
Design the consent management, identity verification, and data access controls that meet BC's health privacy requirements and give patients control over their own data.
Portal Design & Accessibility
Design a portal that meets WCAG 2.1 AA accessibility standards and BC's multilingual needs — tested with real patients including those with low digital literacy.
EHR & System Integration
Integrate with your EMR, lab systems, and imaging systems to pull real patient data into the portal — tested thoroughly before exposing to patients.
Beta Launch & Patient Feedback
Soft launch with a subset of volunteer patients, collect feedback, and refine the portal before the full launch campaign.
Adoption Campaign & Ongoing Improvement
In-clinic enrolment, QR code onboarding, multilingual guides, and ongoing feature development driven by patient usage data and feedback.
Why SharpLogic
Why BC healthcare providers choose us
PHIPA & WCAG compliant
Privacy-by-design and WCAG 2.1 AA accessibility built in from the start — ensuring BC patients of all abilities can access their health information safely.
Rapid adoption focus
We design portals that patients want to use — simple, fast, and mobile-first — and we measure success by active monthly users, not portal registrations.
Built for BC's diversity
Multilingual support, culturally appropriate design, and accessibility features that serve BC's diverse urban and rural communities.
Measurable administrative savings
Online booking, lab result delivery, and secure messaging typically reduce patient phone calls by 30–50% — freeing reception staff for more complex patient needs.
Let's get started
Give BC patients the portal they deserve
A patient portal that BC residents actually use — PHIPA compliant, accessible, and designed around the real needs of diverse BC communities.